CASE STUDY
We deliver best-in-class products and services to our valuable customers with our expertise in POS and Kiosk solutions.
DoHome Retail Project

DoHome Retail Project

Current Situation

The company is one of the leaders in the retail and wholesale business, providing complete construction materials and home decoration equipment under the business concept


“Complete, cheap, good at Dohome”


Focusing on offering a complete range of construction materials and home decoration equipment, good quality, cheap prices and providing comprehensive related services, the company plans to continuously expand its investment to provinces with growth potential to support the increasing purchasing power of the population and the expansion of urban society.

Challenges

We are facing issues with compatibility with DOHOME's software which requires 11/12th generation or higher motherboards for the project. This presents the challenge of ensuring better hardware compatibility with the software as well as finding solutions to the heat generation problems with 12th generation motherboards. Adding to our challenges is DOHOME's status as the largest construction and home furnishing materials service provider in the region, resulting in a high volume of customers. To ensure efficient operations, we need to guarantee the reliability of our POS devices through effective measures. Our priority is to ensure the smooth progress of the project and provide high-quality service to our clients.

Solution

Full-flat all-in-one touch POS machine – HELIOS Series


• Touch Screen with 15.6inch

• 80MM Printer

• Dual Customer Display (11.6” LCD Monitors)

• Cash Drawer

• Barcode Scanner

How do we help

1.High Compatibility with 11/12Gen CPU

2.Simple and intuitive interface

3.provide retailing enterprises with good management environment

4.offer reliable data basis for market demands analysis and forecast

5.integrated with printer

6. Dual LCD with 15.6inch with touch

Improvement & Results

1. Touch screen POS machines make customers more casual, convenient and comfortable.

2. Service personnel more focused on customer services.

3. Restaurant employees from various department can make immediate response through instant date from computer network, it facilitates the management staff view the operation at any time and do the decisions in time.

4. Testing the different type of CPU and check the stability operation with the Software.


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